Privacy and Cookie Policy

Last updated: 20th March 2026.

This Privacy and Cookie Policy (‘Policy’) describes the policies and procedures of FutureSmartMedia Limited trading as Kapu Lewis and Kapulewis.com (‘we’, ‘us’, ‘our’) on the collection, use, storage and disclosure of your personal data when you use our website at www.kapulewis.com (‘Website’) or purchase any of our Services.

This Policy also explains your privacy rights and how the law protects you. Please read it carefully. By using our Website or purchasing our Services, you agree to the collection and use of your information as described in this Policy.

We are committed to processing your personal data in accordance with the UK General Data Protection Regulation (‘UK GDPR’) and the Data Protection Act 2018.

1. Who We Are

We are FutureSmartMedia Limited trading as Kapu Lewis and Kapulewis.com, a company registered in England and Wales (Company No. 09555889, VAT No. 280 249 112) of 4 Denbigh Close, London, W11 2QH, United Kingdom.

For the purposes of the UK GDPR and the Data Protection Act 2018, we are the Data Controller in respect of the personal data we collect about you. This means we determine the purposes and means of processing your personal data.

If you have any questions about this Policy or how we handle your personal data, please contact us at:

Email: hello@kapulewis.com

Post: FutureSmartMedia Limited, 4 Denbigh Close, London, W11 2QH, UK

2. Definitions

In this Policy, the following terms have the meanings set out below:

Personal Data — any information relating to an identified or identifiable individual, as defined in the UK GDPR.
Personal Data — any information relating to an identified or identifiable individual (for example, your name, email address, or IP address), as defined in the UK GDPR.
Usage Data — data collected automatically when you use our Website, such as your IP address, browser type, pages visited, and time spent on pages.
Service — our website at www.kapulewis.com and any workshops, mentoring or other services we offer through it.
Service Provider — any third party we engage to process data on our behalf (a ‘Data Processor’ under the UK GDPR).
Cookies — small text files placed on your device by a website to store information about your browsing activity.

3. What Personal Data We Collect

3.1 Data You Provide to Us

When you use our Website, create an account, or purchase Services, we may collect:

Your first name and last name
Your email address
Your telephone number
Billing and payment information (processed securely by our payment providers)
Any written work or other content you share with us as part of a Service
Any correspondence you send us

3.2 Data Collected Automatically (Usage Data)

When you visit our Website, we automatically collect certain technical information, including:

Your device’s Internet Protocol (IP) address
Browser type and version
The pages of our Website you visit and the time and date of your visit
The time spent on those pages
Unique device identifiers and diagnostic data

If you access our Website via a mobile device, we may also collect information about your mobile device type, operating system, and mobile browser.

3.3 Data from Third Parties

We do not currently collect personal data from third-party social media or other external platforms, except where you choose to contact us via such platforms.

4. How and Why We Use Your Personal Data

4.1 Lawful Bases for Processing

Under the UK GDPR, we must have a lawful basis each time we process your personal data. We rely on the following bases:

Performance of a contract: where processing is necessary to provide the Services you have purchased or to take steps at your request before entering into a contract.
Legal obligation: where we are required by law to process your data (for example, for tax or regulatory compliance).
Legitimate interests: where processing is necessary for our legitimate business interests (for example, to improve our Website and Services), provided those interests are not overridden by your rights.
Consent: where you have given us your clear and specific consent to process your data for a particular purpose (for example, to send you marketing communications). You may withdraw your consent at any time by contacting us at hello@kapulewis.com.

4.2 Purposes of Processing

We use your personal data to:

Provide, operate, and maintain our Website and Services
Create and manage your account
Process your orders and payments for Services
Communicate with you about your account, your orders, or your use of our Services
Send you marketing communications about our Services where you have consented or where we have a legitimate interest in doing so (you may opt out at any time)
Improve and personalise your experience on our Website
Comply with our legal and regulatory obligations
Detect, prevent and investigate fraud or other unlawful activity
Manage and respond to your enquiries and complaints

5. How Long We Keep Your Personal Data

We will only retain your personal data for as long as is necessary for the purposes for which it was collected and to comply with our legal obligations.

In practice, we retain personal data associated with your account and any Services you have purchased for the duration of your use of our Services and for a period of up to six years thereafter. This reflects our need to comply with contractual, tax, accounting, and other legal obligations.

Usage Data collected automatically is generally retained for a shorter period, unless we are required by law to retain it for longer, or it is needed to improve the security or functionality of our Website.

When your personal data is no longer required, we will delete or anonymise it securely.

6. Who We Share Your Personal Data With

We do not sell your personal data. We may share it in the following limited circumstances:

6.1 Service Providers

We share your personal data with carefully selected third-party Service Providers (Data Processors) who help us operate our Website and deliver our Services. These include payment processors, email service providers, and website hosting providers. All our Service Providers are contractually required to keep your data confidential and to process it only on our instructions and in accordance with the UK GDPR.

6.2 Legal Requirements

We may disclose your personal data where required to do so by law, or in response to a valid request from a public authority (such as a court or regulatory body). We may also disclose your data where we believe in good faith that disclosure is necessary to protect our legal rights, prevent fraud, protect your safety or the safety of others, or investigate wrongdoing.

6.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or part of our business, your personal data may be transferred as part of that transaction. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.

6.4 Affiliates

We may share your data with our affiliates and group companies, who are required to handle it in accordance with this Policy.

6.5 With Your Consent

We may share your data with third parties where you have given us your explicit consent to do so.

7. International Transfers of Personal Data

We process your personal data primarily within the United Kingdom. Where your personal data is transferred outside the UK (for example, to a Service Provider whose servers are located abroad), we will ensure that appropriate safeguards are in place to protect your data in accordance with the UK GDPR. This may include relying on the UK Government’s adequacy decisions or using the UK International Data Transfer Agreement (IDTA).

You may request further information about the safeguards we use for international transfers by contacting us at hello@kapulewis.com.

8. Security of Your Personal Data

We take the security of your personal data seriously and use appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner’s Office (ICO) within 72 hours of becoming aware, and we will notify you directly where required to do so.

9. Your Rights Under the UK GDPR

As a data subject under the UK GDPR, you have the following rights in relation to your personal data:

Right of access: you have the right to request a copy of the personal data we hold about you (a ‘Subject Access Request’).
Right to rectification: you have the right to ask us to correct any inaccurate or incomplete personal data we hold about you.
Right to erasure: you have the right to ask us to delete your personal data where there is no longer a valid reason for us to process it.
Right to restriction: you have the right to ask us to restrict how we process your personal data in certain circumstances.
Right to data portability: you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transfer it to another controller, where technically feasible.
Right to object: you have the right to object to our processing of your personal data where we rely on legitimate interests as our lawful basis, or where we process your data for direct marketing purposes.
Right to withdraw consent: where we rely on your consent as the lawful basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of any processing carried out before you withdrew it.

To exercise any of these rights, please contact us at hello@kapulewis.com or in writing to FutureSmartMedia Limited, 4 Denbigh Close, London, W11 2QH. We will respond to your request within one month, as required by the UK GDPR. We may need to verify your identity before processing your request.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection matters:

Website: www.ico.org.uk

Telephone: 0303 123 1113

Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

10. Children’s Privacy

Our Services are not directed at, and we do not knowingly collect personal data from, anyone under the age of 18. You must be 18 years old or over to create an account on our Website or to purchase our Services.

If you are a parent or guardian and believe that your child under the age of 18 has provided us with personal data without your consent, please contact us at hello@kapulewis.com and we will take steps to delete that data from our systems as soon as reasonably practicable.

11. Links to Other Websites

Our Website may contain links to third-party websites or services that are not operated by us. We have no control over those websites and are not responsible for their content, privacy policies, or practices. We strongly encourage you to review the privacy policy of any third-party website you visit.

12. Changes to This Policy

We may update this Policy from time to time to reflect changes in the law, our data practices, or our Services. We will notify you of any significant changes by posting the updated Policy on this page and, where appropriate, by sending you an email notification. We will also update the ‘Last updated’ date at the top of this Policy.

We encourage you to review this Policy periodically. Your continued use of our Website or Services after any changes have been posted constitutes your acceptance of the updated Policy.

13. What Are Cookies?

Cookies are small text files that are placed on your computer, mobile device, or other device when you visit a website. They are widely used to make websites work more efficiently, to improve your experience, and to provide information to website owners.

Cookies can be ‘session cookies’, which are deleted when you close your browser, or ‘persistent cookies’, which remain on your device for a set period of time or until you delete them.

14. How We Use Cookies

We use cookies and similar tracking technologies (such as web beacons, tags, and scripts) to:

Make our Website function properly and securely
Remember your preferences and settings
Understand how visitors use our Website so we can improve it
Measure the effectiveness of our content

15. Types of Cookies We Use

15.1 Strictly Necessary Cookies

Type: Session Cookies

Administered by: Us

These cookies are essential for our Website to function and cannot be switched off. They are usually set in response to actions you take, such as logging in or filling in forms. Without them, the services you have requested cannot be provided. We do not need your consent to use these cookies.

15.2 Cookie Consent Cookies

Type: Persistent Cookies

Administered by: Us

These cookies record whether you have accepted or declined the use of cookies on our Website, so we do not need to ask you each time you visit.

15.3 Functionality Cookies

Type: Persistent Cookies

Administered by: Us

These cookies allow our Website to remember choices you make (such as your login details or language preference) and provide you with a more personalised experience. If you do not allow these cookies, some features of our Website may not function as intended.

15.4 Analytics and Performance Cookies

Type: Persistent Cookies

Administered by: Third Parties (e.g. Google Analytics)

These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. This helps us improve the way our Website works. We will only place these cookies on your device with your consent.

16. Your Cookie Choices

When you first visit our Website, you will be asked to consent to the use of non-essential cookies via our cookie banner. You can change your cookie preferences at any time by:

Clicking the ‘Cookie Settings’ link in the footer of our Website
Adjusting the settings in your browser to refuse some or all cookies, or to alert you when cookies are being sent

Please note that if you choose to disable or refuse cookies, some parts of our Website may not function correctly or may become unavailable to you.

Most browsers allow you to manage your cookie settings. For more information on how to do this, visit:

www.allaboutcookies.org or

www.aboutcookies.org

17. Third-Party Cookies

Some cookies on our Website may be set by third parties, such as analytics providers or payment processors. These third parties may use cookies to collect information about your online activities across different websites. We do not control these third-party cookies and you should refer to the relevant third party’s privacy and cookie policy for more information.

18. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated ‘Last updated’ date. We encourage you to review this Policy periodically.