12. Cyfrif kapulewis.com​

12.1

Deferrals/non-completion of Services: It is not possible to defer your place or transfer to another Service (except in exceptional circumstances, at our sole discretion).

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12.2

Your kapulewis.com Account and its security: You will need to give us your name and email address so that we can set up your Kapulewis.com Account on the Kapulewis.com Website. We will give you a username and temporary password to allow you to access the Kapulewis.com Account, which you will need to change the first time you log in to the Account. For security, you must keep your login details confidential and not share them with anyone.

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12.3

You are solely responsible for any and all use of your Kapulewis.com Account. You must tell us immediately if your kapulewis.com Account is used without your permission or if you become aware of any breach of security.

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12.4

Availability of the kapulewis.com Account: We aim to keep the kapulewis.com Website and the Account Section of the Website open 24 hours a day except for routine updates or maintenance. In the event the Website or Account Section is unavailable, we will post a notice on the Website home page.

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12.5

Using the kapulewis.com Account: The kapulewis.com Account, and everything in it, is provided on an ‘as is’ basis without a warranty of any kind. While we aim to make the kapulewis.com Website and Account Section available, accurate and secure, we cannot guarantee that it will be error-free, run uninterrupted, that defects will be corrected, or that the Website or its server will be free of viruses or other harmful components. You use the Kapulewis.com Website and kapulewis.com Account solely at your own risk.

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12.6

In using the kapulewis.com Account you must not use any robot, spider, crawling, scraping, or other automated device, process or means to access the kapulewis.com Account. You must not use any device, software, routine, or take any action which could or does interfere with the proper working of the kapulewis.com Website or the kapulewis.com Account or Account Section.

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12.8

Using our webinars, conference calls, phone calls, emails, messaging or in-person Services: You are responsible for any and all content that you share on our webinars, conference calls, phone calls, emails or messaging or in-person services. We have a code of conduct to help you, which you must follow at all times (see our Conduct, Concerns and Complaints Policy). Because the Services provide a place to experiment with and explore your writing, we do not want to censor anyone’s work. So by using the Services you understand and agree that despite the Conduct, Concerns and Complaints Policy you may be exposed to content that you may consider offensive, indecent or objectionable.

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12.9

Monitoring Content shared in our webinars, conference calls, phone calls, emails, messaging or in-person Services: We may monitor and review any content shared in our webinars, conference calls, phone calls, emails, messaging or in-person Services and have the right to pre-screen, refuse, move or remove any content at any time, at our sole discretion. This includes, but is not limited to, any content that violates these terms and conditions. If you have any questions or concerns about any content shared in our webinars, conference calls, phone calls, emails, messaging or in-person Services, please raise them with your tutor or Service administrator who will be happy to answer them (see our Conduct, Concerns and Complaints Policy).

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12.10

We cannot control or guarantee the accuracy, completeness, usefulness, integrity or quality of any content shared by other people our webinars, conference calls, phone calls, emails, messaging or in-person Services. We are therefore not liable in any way for any such content, including any errors or omissions, or any loss or damage of any kind incurred as a result of the use of any content shared in our webinars, conference calls, phone calls, emails, messaging or in-person Services.

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12.11

Physical works, Chat messages, emails and digital attachments (‘Content’) shared with us or other Service participants during webinars, conference calls, phone calls, emails, messaging or in-person Services: In some cases, when customers share Content with us or other Service participants during webinars, conference calls, phone calls, emails, messaging or in-person Services, a copy may be shared to everyone in the Service group, including tutors, guest tutors, moderators, and our Service administrators. Content may contain a customer’s written work and, as such, the copyright of individual Content items shared belongs to the person who wrote them (see Clause 11.3 above). You are not permitted to reproduce, record, copy, distribute or share the Content of another customer or Content owner in any format at any time during or after your Service.